The Department of Home Affairs has announced a new appointment system in a bid to cut down on excessive queueing and corruption.
Presented to parliament earlier this week, the department said that the appointment system has been finalised and will be deployed in selected offices in the current financial year.
The system is integrated with the national population register to allow clients to use their ID number to book a slot. This will prevent agents illegally operating in home affairs offices from blocking slots to sell them on, it said. The system will also include a mobile app that will allow South Africans to enter their user details and schedule appointments.
