Home Affairs minister Aaron Motsoaledi has announced a range of changes to help deal with long queues typically experienced at the Department of Home Affairs. First and foremost, Motsoaledi said that the department is moving some of its services out of the front offices to other venues:
- Registration of births and deaths will move to health facilities.
- Mobile trucks have been deployed to schools to capture first time applications in nine provinces.
In addition, in collaboration with South Africa’s major banks, the department has installed a live capture system to 26 bank branches in South Africa which has the capacity to capture both Smart ID Card and Passport applications. All of South Africa’s biggest banks – with the exception of Capitec – offer the E-Home Affairs service at a handful of their branches.
