The Department of Home Affairs is reviewing its IT architecture to improve customer service and reduce overall dependence on the State Information Technology Agency (SITA), says minister Aaron Motsoaledi.
Responding in a written parliamentary Q&A, Motsoaledi said the department is in the process of evaluating its internal skills with a view to ‘creating the necessary capacity for its work’.
Motsoaledi said that SITA had submitted a R700 million plan to the department to improve its IT infrastructure. Parts of this plan that will be adopted include upgrading and maintaining dilapidated network equipment, expanding SITA’s core network to reduce outages, and test a “gold” network package (Department of Home Affairs is currently only paying for “bronze” features).
