The Department of Home Affairs is reviewing its IT architecture to improve customer service and reduce overall dependence on the State Information Technology Agency (SITA), says minister Aaron Motsoaledi.
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The Department of Home Affairs is reviewing its IT architecture to improve customer service and reduce overall dependence on the State Information Technology Agency (SITA), says minister Aaron Motsoaledi.
The Covid-19 pandemic and the Disaster Management Act have significantly slowed down South Africa’s Home Affairs processes to a crawl – impacting thousands of people and creating a backlog that could take years to clear.
South Africa’s Home Affairs minister, Aaron Motsoaledi, has suspended certain critical services, including applications for new IDs, passports and all marriage services.
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