The Department of Home Affairs has extended operating times at front offices and ports of entry to ease congestion associated with the festive season.
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The Department of Home Affairs has extended operating times at front offices and ports of entry to ease congestion associated with the festive season.
Home Affairs minister Aaron Motsoaledi says that the upgrade project to solve the problem of delays at Home Affairs offices around the country is currently delayed.
The Daily Maverick is reporting on frustrated South Africans who are having to endure long queues and wait times at Home Affairs departments across the country.
The Department of Home Affairs is reviewing its IT architecture to improve customer service and reduce overall dependence on the State Information Technology Agency (SITA), says minister Aaron Motsoaledi.
The Covid-19 pandemic and the Disaster Management Act have significantly slowed down South Africa’s Home Affairs processes to a crawl – impacting thousands of people and creating a backlog that could take years to clear.
South Africa’s Home Affairs minister, Aaron Motsoaledi, has suspended certain critical services, including applications for new IDs, passports and all marriage services.
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