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Refugees and asylum seekers in South Africa have blamed persistent failures of South Africa’s Department of Home Affairs (DHA) online system for being late in their applications.

Sources inside the Department of Home Affairs have told the City Press that Home Affairs officials are methodically breaking down systems as part of widespread corruption within the department.

Government is in the process of developing the new National Identity System (NIS), which will replace the current National Population Register and become the backbone of all Home Affairs functions in South Africa.

The Department of Home Affairs has extended operating times at front offices and ports of entry to ease congestion associated with the festive season.

The Department of Home Affairs has withdrawn their immigration directive on the Zimbabwean Exemption Permit (ZEP). Essentially, this means that Home Affairs has decided not to renew permits granted to more than 250 000 Zimbabweans in South Africa.

Home Affairs minister Aaron Motsoaledi says that the upgrade project to solve the problem of delays at Home Affairs offices around the country is currently delayed.

The Daily Maverick is reporting on frustrated South Africans who are having to endure long queues and wait times at Home Affairs departments across the country.

South Africa’s Department of Home Affairs has resumed ID & passport applications, and have extended the validity period of certain temporary visas.

The Department of Home Affairs is introducing a number of changes to its systems and at its branches to improve service delivery, says the department’s minister Aaron Motsoaledi.

The Department of Home Affairs is reviewing its IT architecture to improve customer service and reduce overall dependence on the State Information Technology Agency (SITA), says minister Aaron Motsoaledi.